1: Superior quality
Our specialty is unique one of a kind custom made to order jewellery, along with very small runs of our lower price-point pieces.
Every item that we create is COMPLETELY and UTTERLY made by myself (with a little help from Hubby) from the initial design, right through to the final completion.
When we say we hand make ,we truly hand make -no CAD(computer aided design),no moulding and banging out hundreds of the same thing!!
We never skimp on metal , cut corners to save time, nor do we ever hollow pieces out to reduce costs.*(unless it is really,really necessary!)
Anyone who has ever worn a Debra Fallowfield ring will attest to how beautifully solid, tactile and totally AMAZING these rings feel on the finger.
We take our time and make every item with old school workmanship,attention to detail, passion, care and love.
2: We LOVE communication
What we do, is all about you! Our business exists only because of our customers.
When you deal with Debra Fallowfield, you deal directly with Debra Fallowfield.
Not the hard sell “sales team” or some snotty gallery admin*(Debra detests pretension!)
We always endeavour to respond to enquiries within 24 hours.
It doesn’t matter if you ask a million questions! Go for it, ask away.
We will talk to you in a language you understand, not in foreign jewellery speak-with honesty ,respect and integrity.
We are not some big multi-level company, all about profits over people…
We’re just a husband and wife team, who work together, live simply, and like making cool jewellery.
3: We definitely know our “Stuff”
Having been in the industry for nearly 19 years, Debra has some hefty knowledge under her belt. Known to many as the “custom queen”, she can help you with choosing pieces that are right for you or your loved ones, and that suit your lifestyle and your budget.
4:We are extremely ethical
Ok – so this one we don’t make a huge song and dance about . But we have always been ethically minded and we always will be. All of our gems are fair trade and the majority of our gold is either recycled or mined from small boutique mines with extremely tight ethical practices, from here in clean green little ol’ New Zealand.
Debra is also a New Zealand ambassador for Charles & Colvard Moissanite ,an amazing diamond replacement.
*Our thoughts on CAD
CAD is Computer aided design, teamed with 3D printing. This is what a vast majority of larger jewellery companies use to mass produce the same design over and over again. Many companies will use these programs to save time and increase profits.
However CAD pieces can often have weak spots and inclusions called “pitting” which show as tiny holes on the surface.
We feel this is not actually handmade at all,only hand assembled …
So we say “no” to CAD!
We are completely, authentically and emphatically what we say we are, and proud of it too!